ICT p1.pdf

2024 2¼ hours Paper 1 UGANDA NATIONAL EXAMINATIONS BOARD 840/1 INFORMATION AND Paper 1 © 2024 Uganda National Examinations Board Turn Over INFORMATION AND COMMUNICATIONS TECHNOLOGY Uganda Certificate of Education Theory 2 hours 15 Minutes INSTRUCTIONS TO CANDIDATES: This paper consists of two sections; A and B. It has five examination items. Section A has one compulsory item. Section B has two parts; I and II. Answer one item from each part. Answer three examination items in all. Any additional item(s) answered will not be scored. All answers must be written in the answer booklet(s) provided. COMMUNICATIONS TECHNOLOGY(ICT) SECTION A Item 1. Isaac is currently running a stationery shop where he sells scholastic materials and provides photocopying services only. On daily basis he gets clients inquiring about passport size photographs, business reports, statistical data and formal letters. He is concerned that he may lose some of his customers due to limited services. He contacted a company dealing in ICTs which sent him a brochure bearing some of the ICT tools shown below. Answer the item in this section. 2 Task (a) Guide Isaac to select the appropriate ICT tools that will help him improve his services and retain his customers. (b) Advise Isaac on how best he can maintain the ICT tools in good working condition. contacted a company dealing in ICTs which sent him a brochure bearing some of the ICT tools shown below. | | 1 | 2 | IMAGE 1: Source- https://www.monitor.co.ug/uganda/m